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Cardiology, Cardiac Electrophysiology tele-advice available on Specialist LINK

January 17, 2020

CALGARY – Cardiology and Cardiac Electrophysiology non-urgent tele-advice service are now available to family physicians in the Calgary area via Specialist LINK.

Cardiology and Electrophysiology are the first groups added in 2020 as part of the fast-growing initiative, which connects specialists with family doctors in real time. Requesting tele-advice is simple; doctors or their team members can visit specialistlink.ca and click on the relevant button (in this case Cardiology or Cardiac Electrophysiology), or call 403.910.2551 (and press 7-1 or 7-2, respectively). Physicians can expect to receive a call-back within one hour.

Cardiology tele-advice supports general questions related to this area. There are separate tele-advice lines available for Congestive Heart Failure and Cardiac Electrophysiology. Physicians in the Calgary area also have the option of submitting an eReferral Advice Request via Netcare for Cardiology.

Some other guidelines regarding Cardiology tele-advice are as follows: 

  • Please contact the primary cardiologist, if there is one, prior to using Specialist LINK
  • If the primary cardiologist is not available and/or the physician cannot wait, proceed with the request for tele-advice
  • Hypertension enquiries should be directed to General Internal Medicine
  • Urgent questions should be directed to RAAPID, as appropriate
  • Post-operative enquiries should be forwarded to the patient’s surgeon
  • For Congenital Cardiology, please contact the Southern Alberta Adult Congenital Heart Clinic at the Peter Lougheed Centre (403.943.4504).

Requests for Cardiac Electrophysiology tele-advice should focus on managing patients with arrhythmias (bradycardia and tachycardia) and those with syncope. Questions regarding patients with preexisting pacemakers or defibrillators should be directed to the Foothills Medical Centre device clinic at 403.944.1188

Physicians who choose to request tele-advice service by phone can click here to view the phone tree, which acts a quick reference guide to the services available and how to access them. The physician (or team member) requesting advice – either online or by phone – should always leave a direct line or cellphone for the physician seeking a call. The physician should also have the patient’s personal health number at hand.

There are now 23 Specialist LINK tele-advice services available for the following groups:

  • Anesthesiology
  • Cardiac Electrophysiology (starting January 20, 2020)
  • Cardiology (starting January 20, 2020)
  • Chronic pain
  • Congestive heart failure
  • Endocrinology
  • Gastroenterology
  • Gynecology
  • Hepatology
  • Neurology
  • Nephrology
  • OB Internal Medicine
  • Palliative care
  • Pediatrics (Paedlink)
  • Podiatric Surgery
  • Psychiatry
  • Refugee Health
  • Respirology
  • Rheumatology
  • Spinal Surgery
  • Sports Medicine
  • Urology
  • Vascular Surgery

*Click here to download a one-page quick reference guide to the specialty services available via Specialist LINK and eReferral Advice request.

In addition to offering tele-advice, specialistlink.ca is home to 26 pathways and other resources for family physicians. For any technical issues related to Specialist LINK, please call 587.774.9740 or email specialistlink@cfpcn.ca

About Specialist LINK

Specialist LINK was launched in 2014 as part of a collaboration between Calgary and area Primary Care Networks, specialists and Alberta Health Services. A non-urgent tele-advice line for family physicians is available Monday to Friday, 8 a.m. to 5 p.m. (8 a.m. to 4 p.m. for chronic pain), excluding statutory holidays. Tele-advice can be requested at specialistlink.ca or by calling 403-910-2551 or toll-free at 1-844-962-5465. Requests are returned within one hour. Clinical care pathways are also available. Please visit specialistlink.ca for more details.


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