News

Specialist LINK user guide now available

May 7, 2020

Specialist LINK has released a new physician user guide with details on the supports available to Calgary Zone physicians from the non-urgent tele-advice service. Specialist LINK has added 10 new specialties, including a COVID advice line, and the user guide provides more information on what physicians can expect when contacting the lines’ specialties.

The guide also lists tele-advice tips, such as leaving a direct phone or cell number for a call-back, having the patient’s Personal Health Number available, and which primary care pathways are available to consult for particular specialties.

Calls to Specialist LINK are returned within one hour (Monday to Friday, 8 a.m. to 5 p.m., excluding statutory holidays; chronic pain, child & adolescent psychiatry and geriatric psychiatry until 4 p.m.). The COVID advice line is also available during the weekends, from 9 a.m. to 5 p.m. Physicians can access advice lines, user guide and primary care pathways, including a COVID pathway, at specialistlink.ca.


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