Orthopaedic access pathway, advice available

September 17, 2020

CALGARY (Thursday, September 17, 2020) – An orthopaedics access pathway is now available to support family physicians in the Calgary area to choose the best referral and advice options for their patients.

Posted at, the access pathway clarifies the elective, urgent and emergent choices available locally, as well as how to access tele-advice via Specialist LINK. A list of referral resources is included.

Orthopaedics tele-advice is the most popular of the 50 services available via Specialist LINK but some of the calls being received aren’t always appropriate for real-time advice.

“Many are about acute fractures and these should be directed to the orthopaedic surgeons on call at the sites through the Regional On Call Application (ROCA) as they often require a cast clinic follow up,” said Dr. Jason Werle, Clinical Professor and Head of the Section of Orthopaedic Surgery. “This includes all fractures within eight weeks of injury.

“The access pathway is designed to help family physicians get the appropriate care for their patients as quickly and efficiently as possible. We hope physicians find it useful.”

Requesting orthopaedics surgery tele-advice is simple – doctors can visit during business hours and click on the orthopaedics button. Alternatively, physicians can call 403-910-2551 and press 4-6 to request tele-advice. The service is available from 8 a.m. to 5 p.m. from Monday to Friday (except statutory holidays); physicians can expect to receive a call-back within one hour.

About Specialist LINK

Specialist LINK was launched in 2014 as part of a collaboration between Calgary and area Primary Care Networks, specialists and Alberta Health Services. A non-urgent tele-advice line for family physicians is available Monday to Friday, 8 a.m. to 5 p.m. (8 a.m. to 4 p.m. for selected services), excluding statutory holidays. Tele-advice can be requested at or by calling 403-910-2551 or toll-free at 1-844-962-5465. Requests are returned within one hour. Clinical care pathways are also available. Please visit for more details.

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