Associated clinical pathways

The following related pathways are available for download from Specialist Link.

Please note: eReferral Advice not available for this specialty

How to request COVID tele-advice

Hours of Operation: Monday to Friday, 8 a.m. to 5 p.m., excluding statutory holidays.

Please enter your name, PRAC ID and direct/private phone number (no dashes/hyphens).

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Tele-advice can also be requested by calling 403.910.2551 or toll-free at 1.844.962.5465. Please have the patient's Personal Health Number at hand for all tele-advice enquiries.

What can I enquire about?

  • Testing
  • Infection prevention and control
  • Treatment questions

More details

Non-urgent advice is available to support patients with presumed or confirmed COVID-19 infection. This could include testing, infection prevention and control and treatment questions related to adult patients with acute or chronic infectious diseases.

This line is not for enquiries about public health or workplace health and safety recommendations. Questions about quarantine orders or testing in the community can be directed to public health at

To request this service by phone, call 403- 910-2551 and press 8, 1.

Contact us

If you have a question, comment or technical issue, please call 403.910.2551 Ext 0, or email