MEDICINE / INFECTIOUS DISEASE

Associated clinical pathways

Associated clinical pathways:

COVID-19 primary care pathway

Measles

eReferral eConsult available

As an alternative to infectious disease tele-advice, providers in the Calgary Zone can submit an eReferral eConsult request for sexually transmitted infections (STI) issues only, and will receive a response back from a clinical development nurse within five calendar days.

To submit an eReferral eConsult request, go online. For a list of other specialties available and more information about eReferral, visit the website.

How to request Infectious Disease tele-advice

Hours of Operation
Monday to Friday: 8 am - 5 pm
Saturday to Sunday: Closed

This service is currently open.
Closing in 2 hours

Please enter the Physician's Name and PracID, along with the Patient's PHN and Physician's Direct/Private Phone Number (without dashes or hyphens).

Generated: ... @ 00:00 am

✅ Request has been sent successfully!
Specialist: {specialist}
Practitioner ID: {prac_id}

❌ Service closed

This tele-advice service is closed.

For more information, please call 403.910.2551 Ext 0, or email [email protected]
(Please note: Calls and emails will be returned during office hours, Monday to Friday)

Information provided exclusively for the use of the intended recipient(s). Unauthorized use is strictly prohibited.

What can I enquire about?

  • Supporting calls related to adult patients with acute or chronic infectious diseases. Some examples of common clinical scenarios include:
  • Skin and soft tissue infections
  • Osteomyelitis
  • Bloodstream infections
  • Urinary tract infections
  • C. difficile diarrhea
  • Fever of unknown origin and fever in the returning traveler
  • COVID-19, which may include testing, infection prevention and control and treatment questions

More details

  • If physicians have questions about laboratory testing, they should be directed to the microbiologist

  • Questions specifically regarding tuberculosis can be directed to TB services on call

  • With respect to contact tracing in the community or post-exposure prophylaxis, these calls are best handled by public health

  • Questions regarding pediatric patients should be directed to pediatric infectious diseases specifically at Alberta Children’s Hospital

  • To request this service by phone, call 403-910-2551 and press 1, 6

Contact us

If you have a question, comment or technical issue, please call 403.910.2551 Ext 0, or email [email protected].