Associated Clinical Pathways

The following access pathway is available for Calgary-area providers.

eReferral Advice also available

As an alternative to palliative medicine tele-advice, providers in the Calgary Zone can submit an eReferral Advice Request for palliative medicine issues, and will receive a response back from a specialist within five calendar days.

To submit an eReferral Advice Request, go online. For a list of other specialties available and more information about eReferral, visit the website.

How to request Palliative Care tele-advice

Hours of Operation: Monday to Friday, 8 a.m. to 5 p.m., excluding statutory holidays.

Please enter your name, PRAC ID and direct/private phone number (no dashes/hyphens).

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Tele-advice can also be requested by calling 403.910.2551 or toll-free at 1.844.962.5465. Please have the patient's Personal Health Number at hand for all tele-advice enquiries.

What can I enquire about?

  • Palliative care consultant advice and support is available to family physicians who have patients with complex symptoms or needs that include the following:
  • • Pain
  • • Nausea
  • • Constipation
  • • Delirium
  • • Opioid toxicity
  • • Dyspnea
  • • Depression, anxiety, grief, psychological or spiritual distress
  • • Clarification of treatment goals and management plans

More details

For chronic non-cancer pain, physicians should contact the Specialist Link chronic pain tele-advice line.

To request this service by phone, call 403-910-2551 and press 5, 3.

Contact us

If you have a question, comment or technical issue, please call 403.910.2551 Ext 0, or email