Associated clinical pathways

Please see the following pathway.

eReferral Advice also available

As an alternative to tele-advice, providers in the Calgary Zone can submit an eReferral Advice Request for support with urology (adult and pediatric). Consult the eReferral reasons for referral document for more information.

Physicians and their support staff can submit Alberta Netcare eReferral Advice Requests to specialists and receive clinical advice within five calendar days.

How to request Pediatric Urology tele-advice

Hours of Operation: Monday to Friday, 8 a.m. to 5 p.m., excluding statutory holidays.

Please enter your name, PRAC ID and direct/private phone number (no dashes/hyphens).

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Tele-advice can also be requested by calling 403.910.2551 or toll-free at 1.844.962.5465. Please have the patient's Personal Health Number at hand for all tele-advice enquiries.

What can I enquire about?

  • Management and work up of febrile UTIs or severe Hydronephrosis
  • Management and work up of ambiguous genitalia
  • Concern of urgent urology issue such as testicular torsion or obstructing ureteric stone

More details

Please note: The Pediatric Urology line is not suitable for questions regarding mild to moderate phimosis without trial of steroid cream; dysfunctional voiding symptoms management without ruling out constipation or smegma under non-circumcised foreskin.

To request this service by phone, call 403-910-2551 and press 3, 4.

Contact us

If you have a question, comment or technical issue, please call 403.910.2551 Ext 0, or email