How to request Hematology tele-advice

Hours of Operation: Monday to Friday, 8 a.m. to 5 p.m., excluding statutory holidays.

Please enter your name, PRAC ID and direct/private phone number (no dashes/hyphens).

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Tele-advice can also be requested by calling 403.910.2551 or toll-free at 1.844.962.5465. Please have the patient's Personal Health Number at hand for all tele-advice enquiries.

What can I enquire about?

  • Mild and/or chronic CBC abnormalities, which includes mild increases or decreases to Hg, platelet, WBC or any combination of the three cell lines
  • Inherited thrombophilia, thrombosis advice, advice about anticoagulation
  • Advice re hemoglobinopathy results, especially, sickle cell or thalassemia trait
  • Easy bruising/bleeding
  • Interpretation of coagulation studies
  • Interpretation of SPEP or free light chain assays
  • Interpretation of iron studies and hematological malignancies

More details

Please note: This service is for adult patients.

To request this service by phone, call 403-910-2551 and press 1, 5.

Contact us

If you have a question, comment or technical issue, please call 403.910.2551 Ext 0, or email